Terms and Conditions – 1:1 Wellbeing Program

Terms and Conditions


A: The mentor has relevant skills, expertise, and experience relevant to the requirements of the mentee.
B The Mentee wishes to access the Mentor to gain guidance and support for her personal and professional development.
C The Mentee wishes to accept the Mentor’s offer to work with the Mentee.
D The 1:1 WELLBEING PROGRAMME is a Mentee working with the Mentor to achieve individual goals.
E The parties recorded the terms and conditions of the Mentor arrangement as set out below.

Section 1: Introduction

1.1 If you buy goods from me via my site www.heartpeacewave.com (the “Site”) you agree to be legally bound by these terms. Please take a moment to familiarise yourself with these terms as they will govern our dealings with each other and please tick your acceptance of these terms where indicated. You can contact me on: linda@heartpeacewave.com

1.2 Your privacy and personal information are important to me. Any personal information that you provide to me will be dealt with in line with my Privacy Policy, which explains what personal information I collect from you, how and why I collect, store, use and share such information, your rights in relation to your personal information and how to contact me and supervisory authorities if you have a query or complaint about the use of your personal information.

Section 2: Ordering Services

2.1 The Mentor has agreed to provide mentoring services to the Mentee, on the terms of this agreement particularly those outlined in the Schedule.

2.2 You can place an order to receive services directly on the Site. Please read and check your order carefully before submitting it. I will always confirm receipt of your order by email.

2.2.1 I will only accept your order when I email you to confirm this (Confirmation Email). At this point: a legally binding contract will be in place between us (the “Contract”); we arrange appointments for the services delivered; and payment in full will be taken from you. Services will be provided once payment is received in full for the purchase price and shipping.

2.3 The services will consist of meetings and/or phone calls and/or email or other written communications between the Mentor and the Mentee from time to time, the exact content, frequency, and duration of which will be as agreed between the mentor and the mentee. Includes 12x 60 minutes or up to 75 minutes, calls.
2.4 The Mentor provides services to the Mentee on a fee-paying basis as outlined in the schedule.

Section 3: Liability

3.1 The Mentee shall not at any time be obliged to act on any information, suggestion, advice, or guidance given by the Mentor as part of the services, but if and to the extent that it does so, it shall do so at its own risk. The Mentee hereby unconditionally and irrevocably waives any right of action it may have against the Mentor in relation to any such information, suggestions, advice, or guidance.
3.2 The Mentee is advised to take independent financial, legal, or other appropriate professional advice before acting on any information, suggestion, advice, or guidance by the mentor.
3.3 The Mentee acknowledges that any services provided by the Mentor pursuant to this agreement are provided on a fee-paying basis. The Mentor will not be liable to the Mentee or to any third party for any loss, damage, costs, or liabilities suffered as a result of this agreement, the existence of the relationships between the parties, or the services provided.
3.4 The Mentor is not liable for the services provided by the Mentor or for any acts or omissions of the Mentor, which are provided to or relied on by the Mentee.

Section 4: Term

4.1 This agreement will continue in force for the period outlined in the Schedule or until terminated by any party in a written notice to the others sent to the addresses given above. Termination can only occur provided that a phone or a Zoom/WhatsApp conversation has been conducted to discuss the matter with your Mentors, and if in agreeance, the Mentee is subject to an exit fee (subject to clause 7 herein).
4.2 This agreement completes after full payment.
4.3 While this agreement is in force, the Mentor and the Mentee will not either directly or through any intermediary enter into any other contract or arrangement between them.
4.4 This agreement comes with 1 months of love it and leave it guarantee, starting from the commencement date of this agreement, if the mentee is not satisfied, they have the right to terminate this agreement.

Section 5: Confidentiality

5.1 The Mentee and the Mentor will keep in strict confidence the existence and content of this agreement and the Mentee shall keep confidential all information, suggestions, advice, or guidance by the Mentor to it as part of the services.
5.2 All parties will keep in strict confidence all and any information of a confidential nature, that it obtains about either of the other parties as a result of the arrangements contemplated by this agreement. This clause shall not apply in relation to any information that is already available in the public domain other than as a result of a breach of this clause by any party.

Section 6: Payment and charges

6.1 The price of the service is as indicated on my Site.
6.2 Payment is made via a third party payment processor. On making a purchase you will leave the Site and enter a third party’s payment website. Payment is then taken by credit or debit card via a secure connection. Heart Peace Wave does not have access to your payment card details. Once you leave our Site you are subject to the terms and conditions of the third party payment processor. We are not liable for any damage caused in relation to using third party’s services.
6.3 Nothing in this clause affects your legal rights to cancel the Contract during the cancellation period as set out in clause 7. 6.4 All prices are in pounds sterling (£GBP) and include VAT at the applicable rate but exclude delivery charges.

Section 7: Termination

7.1 The agreement has a Love it or Leave it (1 month) clause, after this date, the agreement is for 3 months in total.

7.2 To cancel your Contract, you must notify me in writing at linda@heartpeacewave.com
7.3 The Mentor can at any time terminate the agreement. No refunds shall be paid.

Section 8: Release/Indemnity

8.1 The Mentee releases the Mentor from all actions, causes of action, suit, claims, debt, damages, costs, and demands at law or in equity or under any statute whether past, present or future and whether made by the Mentee or persons acting on the Mentee’s behalf in any way arising out of the Mentoring Agreement or the Mentoring.
8.2 The Mentee indemnifies and undertakes at all times to keep indemnified the Mentor, its officers, servants, and agents against all actions, suits, proceedings, claims, demands, damages, judgements, costs, and expenses which are bought against or incurred by any of them, and which are in any way connected with the Mentor agreement or Mentoring including but not limited to any claim under any statue or contract.
8.3 This agreement can be used as a bar to any proceedings issued against the Mentor or claims made against the Mentor. The Mentee agrees to pay the Mentor’s legal costs associated with defending any claim made against the Mentor by the Mentee or any person on behalf of the Mentee.

Section 9: Miscellaneous

9.1 Intellectual property will be licensed from Heart Peace Wave to the client during the duration of the contract.
9.2 A person who is not a party to this agreement shall not have any right under or in connection with it.
9.3 This agreement shall be governed by, and construed in accordance with, United Kingdom law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of the United Kingdom notwithstanding the Mentee may be located outside of the United Kingdom.
9.4 Clauses 2, 5, and 8 shall survive termination of this agreement.

Section 10:  Photographs and Video Content
10.1 While this agreement is in force, the Mentee understands that the Mentor will be taking photos and filming at all live events, but not limited to. Without expectation of compensation or other remuneration, now or in the future, the Mentee hereby gives consent to the Mentor, Heart Peace Wave and its affiliates, to use the Mentee’s image and likeness and/or any interview statements from the Mentee in its publications, advertising, or other media activities (including the Internet). This consent includes, but is not limited to:
(a) Permission to interview, film, photograph, tape, or otherwise make a video reproduction of the Mentee and/or record the Mentee’s voice.
(b) Permission to use the Mentee’s name; and
(c) Permission to use quotes from the interview(s) (or excerpts of such quotes), the film, photograph(s), tape(s), or reproduction(s) of the Mentee, and/or recording of the Mentee’s voice, in part or in whole, in its publications, in newspapers, magazines, and other print media, on television, radio and electronic media (including the Internet).
10.2 The Mentee further grants the Mentor, Heart Peace Wave, and its affiliates the rights to reproduce, use, exhibit, display, broadcast, distribute and create derivative works for this content in any media now known or later developed. The Mentee acknowledges that the Mentor owns all rights to the content.
10.3 The Mentee waives any right to inspect or approve the use of the content or of any written copy.